Pausing stops your subscription and your income systems for a set period, without cancelling. Use it for a temporary break (travel, a change in circumstances, or sitting out a stretch of market conditions).
How to pause
Go to Settings.
Find Manage Subscription.
Begin the cancellation flow.
Choose a pause length: 30, 60, or 90 days.
Confirm.
The pause option appears as the first step of the cancellation flow. You don't have to cancel to reach it.
What happens while paused
Billing stops for the pause period.
Your income systems stop operating and place no new trades (and won't manage existing ones).
Brokerage connections, system settings, allocations, trade history, and reports are all kept. Nothing is deleted while you're paused.
Signing in takes you to the paused screen rather than the dashboard.
Important: open positions
Pausing does not close positions that are already open at your brokerage. They stay there, and while you're paused your systems won't manage them, including closing them at profit targets or stop losses. Decide before you pause whether to close them first or manage them yourself at your brokerage.
What you can still do while paused
Account settings stay available. You can update your payment method, change your password, and manage your subscription. The dashboard, systems, reports, and brokers pages stay closed until you restart.
Restarting
Click Restart Now on the paused screen at any time. You don't have to wait for the pause period to end. Billing resumes and your systems pick back up with the settings you left. You don't need to reconnect your brokerage or redeploy anything.
When the pause period ends
Your subscription resumes automatically on your existing payment method. Make sure your card is still valid before that date. An expired card means a failed charge and a lapsed subscription rather than a clean restart.
Pause, cancel, refund, or delete?
Pause if you intend to come back. Everything is preserved and restarting takes one click.
Cancel if you're done renewing but want access until the end of your current billing period. See Cancelling your subscription.
Refund if you want money back (self-serve window rules apply). See Requesting a refund.
Delete Account if you need your Self Operating Brokerage login and app data removed permanently. See Delete your Self Operating Brokerage account.
If pausing fails
You may see "Unable to pause your subscription. Please try again." Wait a moment and retry. If it keeps failing, contact support rather than cancelling as a workaround.