If you try to open the dashboard, your systems, or any other part of the app without an active membership, you'll be taken to the subscription page instead.
Why this happens
The most common reasons:
You haven't activated your membership yet. New accounts start here.
Your free trial has ended. Trials don't convert automatically — you'll need to complete checkout to keep going.
A payment failed. An expired or declined card will lapse your membership.
You cancelled previously and your membership year has now ended.
What this means for your systems
Without an active membership, your income systems stop operating. They don't place new trades.
Positions already open at your brokerage are not closed automatically. They remain in your brokerage account and become yours to manage directly until you rejoin. If you're going to be lapsed for a while, review your open positions at your brokerage.
What's preserved
Nothing is deleted. Your brokerage connections, system configurations, allocations, and full trade history are all kept. When you rejoin, everything is as you left it.
Getting back in
Complete checkout on the subscription page. Access restores as soon as payment confirms.
If a failed payment is the cause, updating your card in the billing portal is usually enough. See Managing your billing and payment method.
What you can still reach
Your account settings stay open, so you can update your payment method, change your password, or manage your membership while lapsed.
If you've paid and still see this page
Refresh first. If it persists, contact support with the email address you paid with and we'll reconnect your membership.