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Updating your name and email

Change your display name and the email address on your account.

Written by Austin Bouley

Your name and email address are in Settings under Profile Information.

Updating your details

  1. Go to Settings.

  2. Edit your name or email in the Profile Information section.

  3. Click Save.

A "Saved." confirmation appears when the change goes through.

Your name

This is how you're greeted on your dashboard and how we address you in emails. Required, and up to 255 characters.

Your email address

This is both your sign-in address and where everything from us is sent — monthly reports, notifications, and password resets. It must be unique, so if another account already uses that address, the change will be rejected.

Before you change it

Make sure you can actually receive mail at the new address. If you change to an address you can't access and then forget your password, you'll have no way to reset it without contacting support.

If you use Google sign-in

Changing your email here doesn't change your Google account. If the two addresses no longer match, Google sign-in may stop working — use your password instead, or keep the addresses aligned.

Common problems

The email is already taken — you may have a second account under that address. Contact support and we'll help you sort out which to keep.

Nothing saves — check that neither field is empty. Both are required.

You see an unverified email warning — you can safely ignore it. Email verification isn't currently required, and it won't affect your access.

Changing your password instead

That's a separate section in Settings. See Changing your password.

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