Before you can use the platform, you'll set up your data fee subscription. Until you do, signing in takes you to the subscription page.

If this is your first subscription, you get 30 days free. Your card is saved but not charged until the trial ends. Cancel any time before then and you won't be billed.

If you've subscribed before and are coming back, the trial doesn't apply — billing starts immediately.

Payment is handled by Stripe on their own secure checkout page. Your card details are never entered on our site and we never see or store your full card number.

You'll be returned to Self Operating Brokerage while your payment confirms. This takes a few seconds — don't close the tab or hit back. Once confirmed, you'll move on to connecting your brokerage.

You're still on the subscription page after paying — confirmation occasionally lags. Refresh the page. If you're still stuck after a minute and your card shows a charge, contact support with the email you paid with.

You cancelled at checkout by mistake — you'll come back to the plan options. Just pick a plan and start again. Nothing was charged.

Your card is declined — check the number, expiry, and billing address, and confirm your bank isn't blocking the charge. Many banks flag first-time online subscriptions.

You paid with a different email than your account — this can prevent your subscription from linking. Contact support with both addresses.